Overview of Ramsey Services and Departments
Ramsey Library offers many services in addition to providing books and other resources for library users to consult and borrow. A brief overview follows below: for more detailed information, such as loan periods, specific fees and hours, please consult individual unit pages by following the hyperlinks listed below.
Librarians staff the Research Support Desk during the majority of hours that the library is open, and are always happy to answer your questions. Our librarians provide assistance in locating information, give individualized instruction in the use of the library's electronic resources and print materials, and offer guidance in the selection of information resources most useful for your needs.
The Circulation Desk is always staffed when the library is open. Books,
dvd's and other materials are checked out and returned at the Circulation Desk. You must have your UNCA ID
in order to check out materials, no exceptions.
Professors sometimes place items "on reserve" in the library.
Reserve service ensures access to class readings and certain course materials (books, articles or
dvd's) that are “reserved” and available for short periods of in-library use.
Print materials and media items
that have been placed on reserve are available at the Circulation
UNCA library users have easy access to borrow materials from our neighboring WNCLN (Western North Carolina Library Network) university libraries -- Appalachian State University
Boone, and Western Carolina University (WCU) in Cullowhee.
This network of university libraries has arranged for the cooperative
lending of library materials such as books, journals, and microfilm.
Interlibrary Loan provides access to materials not held by our three network libraries, and enables users to borrow books or obtain journal articles from other lending libraries in the U.S. Requests may or may not include a charge that varies depending upon the lending library, and requested materials are usually available within two weeks.
TLTR services include classroom technical support, distance learning services, Moodle & instructional support, maintenance of campus auditoria, and video & audio production services and facilities.
Special Collections houses special books, manuscripts, photographs, and other items that require special protection because of their rarity, value, or relevance to UNCA. Due to their exceptional nature, Special Collections materials do not circulate, and must be viewed in the on-site reading room facility. Please consult their homepage for hours, finding aids and further information.
Ramsey Library is a selective depository for United States government publications and for North Carolina state government publications. Any user may consult government publications in Ramsey Library or receive assistance in locating government information.
A lot of work goes on behind the scenes in any library to acquire books, audiovisual materials and periodicals, and to create a library catalog that keeps everything organized. Dedicated technical services staff perform duties and services including acquisitions, cataloging, serials and systems maintenance.
Materials in Ramsey Library are kept in various locations. The most frequently used locations are indicated in the library catalog and are listed below. For detailed layouts of the Main, Lower and Upper floors, please link to view Ramsey Library maps.
Page updated 8/13/2013.
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