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D. Hiden Ramsey Library, University of North Carolina at Asheville

Borrowing: Guest Borrowers


Guest Borrowing

Ramsey Library's borrowing policies and procedures for Guest Borrowers are outlined below.

Members of the community who would like to check out materials from Ramsey Library may purchase a Guest Borrower's card. To purchase a Guest Borrower's card, please inquire at the Circulation Services Desk on the main floor of Ramsey Library. Guest Borrower's cards are $18.00 and must be renewed annually. If a Guest Borrower's card is lost, it can be replaced at the Circulation Services desk for a $5.00 replacement charge. Ramsey Library accepts cash, check, and credit/debit cards, excluding American Express.

To check out materials, please bring your Guest Borrower's card to the Circulation Services Desk on the main floor of Ramsey Library.
Please note that Guest Borrowers may only check out up to 10 total items at one time.

Loan Periods

Format Loan Period # of Renewals Checkout Limits
Books 30 Days 2 10
CDs & DVDs In-house Use Non-Renewable NA
Periodicals In-house Use Non-Renewable NA
Reference Materials In-house Use Non-Renewable NA
Government Documents 30 Days 2 10
Curriculum Materials In-House Use Non-Renewable NA
Course Reserves Non-Circulating Non-Renewable NA
E-Books In-House Use NA NA
ABC Express Books Non-Circulating Non-Renewable NA
ABC Express Multimedia Non-Circulating Non-Renewable NA
Interlibrary Loan Varies Inquire NA
Daily Audio/Visual1 Non-Circulating Non-Renewable NA
Hourly Audio/Visual2 Non-Circulating Non-Renewable NA
Group Study Rooms Room 215 Only 1 1

1: Daily Audio/Visual devices: Camcorders, Tripods, Microphones, Projectors, Projector Screens, Calculators.
2: Hourly Audio/Visual devices: Laptops, Headphones, Optical Drives.

Please note that only 10 total items may be checked out at one time.

Renewals and Returns

Renewing Materials

Materials can be renewed at the Ramsey Library Circulation Services Desk, or online.
To renew materials online:

  • First, log on to your UNCA Library Account.
  • Using the right log-in method, log in using your last name and the Guest Borrower's number on the back of your card.
  • At the top of the screen, hit "Renewal All" to renew any materials you have checked out.

Some materials cannot be renewed. Materials cannot be renewed if:

  • You have already had 2 renewals
  • The items are overdue
  • Another patron has placed a "Hold" on the item(s)
  • Your record is blocked due to outstanding obligations

If you have exceeded an item's max renewals and require additional time, please bring the item to the Circulation Services Desk where a staff member can assist you. Ramsey Library is unable to renew materials over the phone.

Returning Materials

Books may be returned to either the Circulation Services Desk or one of the two library bookdrops. Our campus bookdrop is located outside of Zeis Hall, in parking lot 25. Our other bookdrop is located outside the front entrance of the library.

Fines and Fees

Format Grace Period Fines Replacement Fees
Books 4 days $0.20 per day $75
Government Documents 4 days $0.20 per day $75

Please note, Guest borrowing privileges will be blocked when fines/fees owed reach $1.00 or more. Borrowing privileges will be restored when fines are brought under $1.00.

Borrowing notices for Guest Borrowers are sent via email. It is the responsibility of the patron to ensure that we have the correct email address in our system. Not receiving an email is not an acceptable reason for Ramsey Library to waive a fine. If you are not receiving borrowing notices and would like to, please contact the Circulation Services Desk at 828-251-6336.

Replacing Library Materials

Items which are not returned 75 days after they are due will be billed, listed as lost, and the replacement cost will be charged to the borrower. If desired, a patron can replace a lost or damaged item with an exact copy of the borrowed item, pending the appropriate subject bibliographer's approval. To replace a lost item with a purchased copy:

  • Visit the Circulation Services Desk in Ramsey Library or contact the billing supervisor at 828-251-6434.
  • After contacting the appropriate staff member, we will send you a link for an acceptable replacement to purchase.
  • Purchase the replacement copy and bring it to the Circulation Services Desk when it arrives.

If you have any questions about this process, please contact the Circulation Services Desk or the phone number listed above.

Reciprocal Guest Borrowers

Ramsey Library has reciprocal borrowing agreements with a number of organizations. Ramsey Library has agreed to create Guest Borrowing accounts for these organizations at no charge.

Organizations with current reciprocal borrowing agreements:
Daoist Traditions
UNC Reciprocal Borrowers

Printing and Database Access

Printing, Copying and Scanning

Guest Borrowers who are wishing to print and make copies in Ramsey Library may do so by purchasing a Visitor Copy Card from Ramsey Library's Circulation Services Desk. Guest Borrowers may add additional funds to their Visitor Copy Card in the Onecard Office, located in Highsmith Union. Printing and copying costs are $.05 a page for black and white, $.10 a page for color. Ramsey Library accepts cash, check and credit/debit cards as payment. Our scanning services scan to an email address and are free.

Database Access

Guest Borrowers should note that they will be unable to access the full range of Ramsey Library's databases remotely. Full database access is available in-house. Some databases may be accessible through NC Live. Please contact Research Services with any questions regarding database access.


For questions about returns, renewals or fines, please contact Circulation Services

Ramsey Library Main Floor

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