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D. Hiden Ramsey Library, University of North Carolina at Asheville

Distance Learning Services: Content Creation

Contact information and Scheduling Assistance

For assistance in scheduling an interactive video conference or web conference, or assistance with other departmental services contact Greg Dillingham ( at 828.251.6333 or Cliff Hedrick ( at 828.251.6057

Quick Links

What is Content Creation?

Content creation is the contribution of information to any media and most especially to digital media for an end-user/audience in specific contexts.

Rhoades/Robinson 110

MediaSite rich media recorder:
Allows us to record and share lectures in High-Definition for students to play back later.

Broadcast Meteorology skills development lab: Available for student use

Newsmedia up-link broadcast studio:
The Rhoades Robinson Hall 110 Content Creation room supports three distinct services:

    1.    Atmospheric Science student “Broadcast Meteorology” skill development: Broadcast Meteorology skill development sessions allow interested Atmospheric Science students to develop and refine those skills necessary to be successful in assigned course assignments.  Students acquire critical skills before utilizing AVP studio based resources.  While AVP offers a complete set of broadcast quality studio equipment and facilities, students can individually practice and refine individuals skills within RRO 110 prior to scheduling AVP resources.  Students are then able to concentrate on overall production elements upon arrival at Ramsey Library, instead of obtaining basic skill sets and under utilizing scheduled AVP studio time.
    2.    Mediasite Rich-media content creation: UNC Asheville Faculty, Staff and Students can record presentation available for asynchronous on-demand streaming using an installed Sonic Foundry Media-Site recorder. Video, audio and computer displays are captured and recorded as discrete signals that are then available for viewing.
    3.    Live broadcast quality up-links to national news news television channels: National cable and satellite news television companies can interview guests and regular correspondents via LTN Global Internet Protocol (IP) video transport network.  This broadcast video quality transport system allows for connection to News Media agencies such as CNN, Inside Edition, ESPN, HBO, Al Jazeera, FoxNews and others. Opportunities exist for UNC Asheville Faculty and Staff to be interviews as subject matter experts to address emerging news issues.

What is the difference between Video Production and us?

Video production services include recording, editing and post production services for scheduled programs or events.  The  Ramsey Library Video Production (RLVP) unit supports these services both in a studio environment, as well as across campus in field environments.  A full listing of services is available on the RLVP home page.

While both the RLVP and  Distance Learning Services (DLS) departments can produce studio based video productions, it is the mission of RLVP to assist in producing these events in support of Students and curriculum exclusively.

DLS provides video production services to support scheduled interactive  video conference programs. These can include program recording, live streaming, remote recording and later on-demand streaming, minor editing, and program archival services.  

In the event that RLVP resources are unable to produce an approved request, DLS facilities and staff may be utilized to support the request on a case by case basis.

What is the difference between the Media Design Lab and us?

The Ramsey Library Media Design Lab (MDL) assists Students and Faculty in preparing and working with digital media.  Focus is given to completing course assignments,  and independent & personal professional development projects.  


DLS staff can assist in transferring 35mm slides to an uncompressed .TIFF format digital file, but have no other resources available to assist in creating digital media.  DLS facilities are available to present those presentations developed within MDL to both local and remote participants.

DLS professional staff members assist in the MDL throughout the semester and are available to answer questions or concerns in the absence of MDL and RLVP professional staff.

Operating Hours

Administrative Office hours:

Monday-Friday: 8:00am-5:00pm

Facility Operational hours:

Regular Semester: Mon-Thurs: 7:30am - 9:00 pm

Fri: 7:30am - 5:00 pm

Summer/Winter Breaks: 8:00 am- 5:00 pm

Ph: 828.251.6333