Participants should log into the session at least 5 minutes early to complete a mic check. This will include making sure all audio can be heard and video and content can be seen properly. In case any problems arise during the mic check, this time will be used to troubleshoot and restart the computer or program as needed.
These links will take you to the official Zoom tutorials showing how to join, schedule, and record a meeting.
Adjust your camera for ideal lighting. Pay attention to the light around you to avoid shadows in your frame.
If your video is not working, cut camera off and then turn back on.
Mute the speaker on your computer to avoid an echo from background noise. This is especially important if you are sharing a room with someone else also in the program.
All participants should be aware of where their speakers are located prior to the start of the program.
Check audio levels.
Note that not all programs, like Skype, will recognize changes you have made to your computer settings while in the program. You may need to restart the program for it to register these changes.
Mute your microphone on Zoom when not speaking.
Avoid populated locations because your microphone will pick up background noise.
If you are experiencing audio issues, log out of the session then log back in.
If you are a student using Zoom and are having bandwidth trouble you should try to move locations for a better signal.
Refer to the Video Conferencing tab on the Distance Learning Services website for more information regarding bandwidth and the FAQ/Tips tab for help with troubleshooting.