Internet protocol videoconferencing services in three interactive video conference facilities. State-of-the-art service includes:
· Internet Protocol (HD) Polycom transmission units (creates digital compression of audio and video streams in real time) connected to central video operations facility for live broadcast
· Managed services performed by professional staff during point-to-point and multipoint video conferences
· Computer content sharing (desktop or application sharing) viewable by all participants
· Programs can be live streamed and viewed by participants unable to attend in via any other technology
· Recording and progressive post program downloading· Movi-Jabber is a desktop videoconferencing software package that allows participants to connect to a conference for full two-way audio and video conferencing. Users may use a PC or Mac computer, and associated camera, microphone and speakers to communicate with conference participants.
o https://www.mcnc.org/support/knowledgebase/movi/movi-knowledgebase
· WebEx meeting is a face-to-face collaboration tool that allows participants to share HD video, computer displays and or applications, and internet or telephone audio. Participants use internal, or USB connected, webcams, microphones and speakers to communicate with remote locations.
o http://archivedvideo.mcnc.org/webexhelp.html
Video production services include recording, editing and post production services for scheduled programs or events. The Ramsey Library Video Production (RLVP) unit supports these services both in a studio environment, as well as across campus in field environments. A full listing of services is available on the RLVP home page.
While both the RLVP and Distance Learning Services (DLS) departments can produce studio based video productions, it is the mission of RLVP to assist in producing these events in support of Students and curriculum exclusively. DLS provides video production services to support scheduled interactive video conference programs. These can include program recording, live streaming, remote recording and later on-demand streaming, minor editing, and program archival services.
In the event that RLVP resources are unable to produce an approved request, DLS facilities and staff may be utilized to support the request on a case by case basis.
The Ramsey Library Media Design Lab (MDL) assists Students and Faculty in preparing and working with digital media. Focus is given to completing course assignments, and independent & personal professional development projects.
DLS staff can assist in transferring 35mm slides to an uncompressed .TIFF format digital file, but have no other resources available to assist in creating digital media. DLS facilities are available to present those presentations developed within the MDL to both local and remote participants.
DLS professional staff members assist in the MDL throughout the semester and are available to answer questions or concerns in the absence of MDL and RLVP professional staff.
Ramsey Library TLT-R staff assist UNC Asheville faculty and staff in improving their instruction through the use of technology, and by informing them of new ways to enhance the instructional aspects of their jobs. Students through the identification and use of technologies that optimize student learning outcomes.
TLTR staff conduct training sessions, assist in creating training materials, consult with users regarding both new and current technologies, and implement those new technologies that impact and support instruction. TLTR Instructional Technology specialists assist with the conceptual, aesthetic and design of media projects.
While all members of TLTR assist users in designing media related projects, Instructional Technology Support “Instructional Designers and Instructional Technologists” engage in a theory and research based design process to implement better instruction that meets course objectives. Pedagogy assessment and implementation is stressed over the specifics regarding technology utilization.