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The CrAFT Studio at UNC Asheville: Frequently Asked Questions

Now open on Ramsey Library's Lower Level, the CrAFT Studio is a multi-use creativity studio at the intersection of technology, creativity, and scholarship.

Frequently Asked Questions

Large Format Printing Frequently Asked Questions

How much does it cost to print on the Large Format Printers?
Poster costs depend on the size of the poster and the type of paper used. Check out the main Large Format Printing Information page for more details.

How can I pay for printing?
You will receive a invoice upon receipt of your file from the CrAFT Studio with a job number. To pay with cash or check, you will take your invoice to the Circulation Desk and pay there. Payment must be received before print jobs will be processed.

Can departments pay for printing?
Yes; academic departments will receive a similar invoice to an individual's job. Payment is expected in a timely fashion.

How long does it take to print?
Please allow at minimum two (2) business days for your print job to process. During high volume times (e.g. Undergraduate Research Symposium or NCUR) and during intersession and summer terms, please allow at minimum five (5) business days for your print job to process.

I need my poster tomorrow! Is there anything I can do?
There is a $5 rush print fee assessed during the regular semester for next-day printing and a $10 rush fee assessed during high volume times, intersession, and summer semesters for next-day printing.

How large is the paper?
Our standard, heavyweight bonded printing paper is either 24 or 36 inches wide. For reference, a standard conference poster is around 36 inches by 48 inches.

Do you print flyers on regular letter sized paper?
Unfortunately, we do not print regular 8.5" x 11" prints. The best way to print using that size is either use the funds on your OneCard, or purchase a Copy Card from the Circulation Desk and load cash onto it using the Automatic Debit Machine located next to the Research & Technology Desk. 

What if my print job falls outside of the dimensions outlined above, or I have a specialty paper request?
We can accommodate specific types of specialty prints; please contact Amanda Glenn-Bradley, User Engagement Librarian and Coordinator of the CrAFT Studio for additional information.

What file type do I need to send in?
We prefer that you submit either a PDF or JPEG file for printing.

Can't you use a PowerPoint file?
We can convert a PowerPoint file into one of those file formats, but you risk losing font and image formatting by sending that file type. Our Designing a Poster in PowerPoint guide has detailed instructions on how to easily convert a PowerPoint file into a PDF.

How large can my file be?
The maximum size the submission form can handle is 25 MB. If your file exceeds this size, please e-mail the CrAFT Studio with your name, the dimensions of the file, and the date you need it in the body of the e-mail, and the file attached as either a PDF or JPEG to the e-mail.

What can I print?
You are welcome to print items that you create in the Media Design Lab, class projects, posters, and much more. You cannot print material that contains copywritten images or the work of another artist without their express permission. We reserve the right to reject any print job that contains copywritten material or uses an artist's renderings without their express permission.

How can I ensure the best print quality?

  • Make sure your file's dimensions fall within the proper specifications (see above).
  • Proofread your file before you submit it. No refunds will be issued in the event of typos.
  • View images and graphs at 100%; this will let you see if the images are pixilated or blurry at all.

What program should I use to create my poster?
You can use a wide variety of programs to create your poster! We do not recommend using Microsoft Word, as the largest page size currently supported is 12 inches by 18 inches. We have created a guide for Designing a Poster in PowerPoint, and the fantastic folks in the Media Design Lab can help you create posters using the Adobe Suite.

Where do I pick up finished print jobs?
After your poster has printed, you will receive an e-mail, letting you know your poster is available for pick-up at the Research & Technology (Reference) Desk on the Main Level of the library.